Friday, June 18, 2010

Branding to Sell the American Dream

Tapping the power of an influential consumer has long been a practice of marketers. But with so many voices buzzing on the web these days, how can a marketer be sure it has found the right group of "influencers" to help it get the word out? Once, influencer meant being the coolest kid on the playground or in the mall or in the club whom everyone else was trying to emulate. But with the explosion of the blogosphere, it's no longer just the cool kids that are tagged as influencers; everyone and their mother -- mommy bloggers are now some of the biggest influencers in the consumer space -- can be needle movers. Influencers range from parent bloggers to photography enthusiasts to brand evangelicals. Using bloggers helps stimulate authentic word of mouth that's relevant to the consumer and brand, and builds long-term relationships with these influencers. Offline - that is in the real world- recommendations are a brand’s Holy Grail. How many times have we tried a brand on a friend’s advice, and by the same token, avoided some brand after reading its bad reviews? Now let’s put together the offline experience with the social media buzz and you get a movie about “influencers” and the brands “The Joneses” is an independent film that proposes itself, at least at first, as a satire of modern consumerism. Members of the titular family, a foursome with perfect teeth, lithe bodies and limitless sex appeal, don’t just embody a sleek and seamless ideal of material comfort and aesthetic perfection. They also sell that ideal, with an aggression that is no less ruthless for being invisible, in their pursuit of happiness. The Joneses are not a family at all, but rather a unit of marketers dispatched to a wealthy subdivision to hawk merchandise to their new neighbors in an upscale community, seducing the neighbors into buying more stuff. The Joneses are employees of a mysterious company, and their productivity is measured by their success in inducing the neighbors to keep up with them. The more golf clubs, track suits, cellphones and high-end prepared dinners that are sold, the happier the Joneses’ bosses seem to be. The movie unravels a tight, understated satiric premise of social criticism, finding the soft heart of the debt-driven, compulsive materialism that is a pervasive aspect of American life. Aside from its satirical commentary on suburban life and consumerism, the film exemplifies branding’s Holy Grail: word of mouth.

Monday, June 14, 2010

Gannett Beats Analysts’ Estimates; Weakness in Publishing, Digital Abates

Digital revenues declined slightly for Gannett in Q1, suggesting that while a recovery is not exactly in full swing, things are looking up, even for newspapers, reports paidContent.org. One of the key aspects for Gannett’s return to profitability last year was the ability to make severe cost costs, which resulted in the loss of hundreds of jobs across its newspapers. In Q1, the company showed it could still hold the line on costs, as adjusted operating expenses declined $141.3 million or 11.3 percent. Aside from growing revenues, the big challenge for the company is being able to maintain the lower cost model over the course of this year. In addition to touting the calming of Gannett’s troubled ad waters and discussing plans to institute a subscription structure for USA Today’s iPad app, CEO Craig Dubow also promotes some other digital efforts. It’s been over a year since the launch of Gannett’s local/national web hybrid ContentOne initiative, and Dubow announced plans to create “jobs/economy portal” under that effort. The ContentOne portal will collect job advice columns, info-graphics from USAT, videos from Gannett Broadcasting and data from the CareerBuilder job search module. Dubow looks forward to joint venture with 11 other broadcast companies to set up a mobile TV network. So far, there are a number of prototypes for the mobile broadcast network that the group, which also includes Belo, Cox Media Group, E.W. Scripps, Fox, Hearst Television, Media General, Meredith, NBC and others, is looking at, Duvow says. He sounded impressed by the Tivit, which works directly with the iPhone and is “about half the size of a smart phone… that works through Bluetooth.” While the Tivit is selling well in Japan, it’s only in the development stage in the U.S. It’s possible that the broadcasters group could help accelerate those efforts. Would the revenues from rich media and electronic editions tip the balance sheets? Without taking anything away from the core print business, Dubow insists that digital is already meaningful. “When you look at the portfolio we have, it goes far beyond just e-readers. I think as we have said before, we’re very proud we’re just shy of $1 billion this past year and where we were. And I think as more of these products come to the table, then it’s going to be the consumer deciding on the product quality. And I am very confident in what we have to offer and how we’re going to be able to move that forward.”