Thursday, March 3, 2011

One Great Profile Picture Is Worth a Bunch of Business


Be aware that your profile picture on sites like Twitter, Facebook and LinkedIn affects your brand, says Neil McKenzie, commercial photographer specializing in business and personal brand photography. As a photographer who helps people with their brand images, he recommends that everyone who is concerned about their personal brand have a really good profile image - one that supports your brand and portrays you in an authentic manner.

Here is a look at some of the ideas:

Have a professional or a dedicated amateur take your picture.

You should have a great photograph -one that is well thought out, one that supports your brand, and one that is taken with skill. Amateur images don't add to your brand unless your brand is amateur or the amateur is a good photographer.

Use a white background, or at least a neutral one. No trees! No snowstorms!


The background is not important in a profile picture - you are! While you may want to portray your brand in context with your surroundings, a small profile image is not the place to do it. Save these images for your website or galleries where you post other images.

If you are wearing a hat, you better have both a good reason and a good hat

If you are a cowboy, a hat probably makes sense for your brand. If you are a photographer with little hair and you are shooting outdoors in the Colorado sun then a hat also makes sense. Just make sure that the bill of the hat is turned backwards so as not to interfere with your lens and there is a catchy logo/type that reinforces your brand such as "Graphics Factory".

Conceptual photos (your foot, a monkey wearing glasses) may give us insight into the real you, but perhaps you could save that insight for the second impression

Crazy images and the like are a becoming a real turn off in the world of social networking. Why would I want to become friends with or follow a "foot"?

The idea of having your significant other in the picture is a good one, at least in terms of maintaining peace in the presence of a jealous or nervous spouse. But the thing is, I'm not friending your girlfriend, I'm friending you. Unless there is a compelling reason to include others in your profile picture, don't. There are exceptions if your social networking brand is a couple or partners. A profile image for the Pep Boys wouldn't cut it if only one of the brothers was shown.

Cropping is so important... a well cropped photo sends a huge, subliminal message to other people

A well cropped image starts out as a well composed image in the camera and highlights your most important features - usually your eyes. Most profile images are constrained to a small space so you need to use this space wisely. To quote an old marketing adage - "You can't put 10 pounds of stuff in a 5 pound bag"

Once you have chosen an image for your profile picture show it to your friends and associates to get their reaction. If they say "Great!" or better yet "Wow!" then you know you have a good profile picture. Be sure to ask them if the image supports your brand. When you post your profile picture, plan on using it for some time. Like any advertising, you need to keep some level of consistency and allow time for people to get to recognize you. As your followers or friends get to recognize your face they are more likely to take a moment to stop and read your posts.

Don't underestimate the power of your profile picture. It is the first thing people notice about you in the social media landscape. I never cease to be amazed when I meet people in person from my online social networks and they make a comment like, "Where is your camera? or where is your hat?"

Monday, February 28, 2011

Rethink the Hispanic Market

In the last few years, we have witnessed growth in Hispanic marketing. This is sometimes a well-developed plan and, at other times, it is something of a short-sighted one. In both cases, however, the definition of the Hispanic customer is often one dimensional.
Even as we've witnessed the growth in interest on the part of marketers, we have also seen the Hispanic market rapidly maturing in multiple dimensions. Examples include a proliferation of ad campaigns targeting Spanish speakers and the continued growth of media sources geared toward consumption by the Hispanic market.

Interestingly, it is at the moment this market seems to have arrived that it is changing in ways that will again challenge businesses. It is precisely at the point where the Hispanic market has become large enough to warrant such interest that it is changing and becoming something altogether new.

The Emerging Biculturalism

Marketers obviously need to be well informed to successfully merchandise a brand to Hispanic consumers, but before they can take that step they must define what it is they mean by "Hispanic." Identity and language are dynamic, and so how we perceive ourselves changes with our community at a given moment, allowing us multiple identities within a day.

The same can be said for a brand as people internalize it. One extremely difficult but fundamentally important piece of information is coming to an understanding that "Hispanic" is a loaded term and changes meaning frequently. Because ethnic identity is fluid, it means people work within a set of roles that are created in social interaction with other people. As people change, so does the meaning of "Hispanic."

A great deal has been written about levels of acculturation and the ongoing shift from Hispanic and/or ethnic dominant cultural patterns to bicultural cultural patterns. Material is continually being written about how this shift will reshape key issues in marketing, the role of language, and the continuation of aspiration advertising.

There are, as might be expected, individuals and companies conducting research to dispel the fact that language use and language preferences are changing. Of course, they have a vested interest in promoting a Spanish-language focus. On the other side, there are those who embrace the notion that English is playing an increasing role in the lives of Hispanics.

Degrees of Language Loyalty

The reality is that increasingly, the norm lies somewhere in between and that there are varying degrees of language loyalty on any given day. Considering this segment is growing at twice the rate of other Hispanic segments, it is a significant issue. They have more disposable income, higher levels of education, and a greater influence on popular culture at large.

What this means for companies reaching out to Hispanics is that the would-be consumer target is in the process of becoming something entirely new. Targeting these evolving consumers will no doubt lead to increased awareness and profits, but understanding them, reaching them and deciding how they fit into a broader business strategy is decidedly complex and requires a subtle approach.

As the market matures and becomes a fixture of the larger American experience, the question is less about whether or not the Hispanic market is viable and a point of growth. Instead, it is about uncovering how we respond in the long term.

Inevitably, as companies increase their presence in the Hispanic market, they invariably change its nature and help create something new. It is the companies who can think creatively and act quickly that will succeed in this newly developing conversation and approach to understanding.