How the 77-Million-Strong Millennials Will Reshape Marketplaces in the Decades to Come

Now it's the turn of the Baby Boom's children to shape American society, says Melissa S. Bristow, Kiplinger Managing Editor. The older half of Generation Y — also called the Millennials — are young adults, participating in the workforce, voting in elections, establishing households and in myriad ways making their presence felt in the workplaces and markets of the U.S.

About 77 million American Gen Yers were born over an 18-year span — 1981 through 1999. That's about the size of the Baby Boom, though Gen Y is a smaller share of the population. In 1970, for example, Baby Boomers accounted for nearly half of the total U.S. population, while today only about a fourth of Americans are part of Generation Y.

The single most important difference between Gen Y and earlier generations: The Millennials' familiarity with technology. Gen Y cut its teeth on computers and digital media. More than any other population segment, Gen Yers see technology as enhancing the quality of their lives — making work easier, allowing them to manage time better and bringing family and friends closer. 90% of Gen Yers over the age of 18 use the Internet. 75% use social networking — Facebook, LinkedIn, etc. 60% of them access the Web wirelessly while on the go. 83% keep their cell phones nearby, day and night, awake or sleeping. Two-fifths don't even have a land line.

Gradual racial and ethnic shifts in the population as a whole are more concentrated in younger generations because most immigrants are young adults and because Hispanic families in the U.S. tend to have more than the average number of children. So, only about 60% of Gen Yers over the age of 18 are white, compared with 65% of everyone in the U.S. About 20% of young adult Millennials are Hispanic. About 13% of them are black. In contrast, only 10% of Baby Boomers are Latino, and 11% are black. For now, Generation X — the small cohort between the Baby Boom and Gen Y and now aged 30-45 — has the highest share of foreign-born Americans, largely because they are the same age as most new immigrants. As Gen Y moves into that age bracket, its share of nonnatives will swell.

In addition to possessing a technological savvy that can't be beat, Gen Yers are well-schooled. One in five Millennials over the age of 18 have already graduated from college; one fourth of them are working on graduate degrees. Another fourth are in college and about 30%, though not now in school expect to earn a degree. They're on track to beat all previous generations. Gen Yers are also well traveled. About a quarter of a million Gen Yers study abroad each year. They're culturally aware thanks in part to their foreign studies and to the diversity of their peer groups. And Millennials are used to working in groups. From preschool on, they've been taught to work cooperatively, with stronger team members helping out others.

When it comes to money, Gen Yers are different from their elders, but may come to resemble previous generations more as they pass through the life stages of marriage, family, retirement and so on. For now, they're less acquisitive than their Baby Boomer parents, steering away from what they see as conspicuous consumption. When they do spend, Gen Yers are value conscious — maybe because technology makes finding the best buy a no-brainer. Traditional advertising doesn't have much street creed. Millennials are more likely to buy based on peer recommendations. And they're a bit more willing than older shoppers to pay higher prices to protect the environment.

Protecting Your Privacy on Social Media Networks

Social networking sites like Facebook and Twitter have exploded in popularity. People love sharing their personal news and views about what’s going on in their lives.

But stop and think for a moment. This information—some of which is very personal—is going up on the Internet. Outside of your trusted circle of friends and relatives, who else is viewing what you post? Spam bots, vindictive acquaintances, and even criminals may take an interest, too.

With these caveats in mind, we’re here to present some helpful hints to keep your social networking a safer, more rewarding experience:

Read the social media site’s fine print - In the 21st century, information is the new currency. You wouldn’t just hand out your banking account information, so why would you give away your privacy rights on social networking sites? Pay particular attention to what you are agreeing to share when you sign up or log into your account.

Many sites push you to agree to terms that are best for them—not you. Take a moment to wade through any legalese. Some of it may exceed your personal comfort limit. Make sure your permission choices are right for you.

Keep your full name and address to yourself - According to a 2009 report by Legal & General, a UK financial services group, over one-third of social media site users have posted when they’re going to be away from their home*. If this sounds like an open invitation for criminals, you’re right. Avoid posting such private details.

This same advice also applies to posting your children or grandchildren’s full names. In a 2010 article, Consumer Reports reveals that 26% of social media users post sensitive information about their children, including photos and names. Avoid being one of them. Everyone in your trusted circle should know the children’s names anyway, so the information is redundant.

And speaking of photos…

Think twice about posting revealing photos - Even if you don’t explicitly reveal a child’s name, you may be revealing too much in what appears to be a harmless photo.

Consider this scenario: You want to post a digital photo of your 15-year-old granddaughter in her new cheerleader uniform. In the photo, she’s standing in front of her school’s homecoming game. What’s wrong with this, you ask? If the photo contains the school’s name, either on uniforms or in the background, a stranger wouldn’t have too much trouble tracking down her location and identity. Consider blurring or cropping such revealing details, if you know how. If not, maybe that isn’t the best photo to share.

And what about that picture of your new expensive flat screen TV, or your family room full of gifts around the holidays? Advertising their whereabouts may needlessly paint a target on your house for criminals. When in doubt, just share your photos privately with a trusted few.

Finally, recognize that maintaining your privacy online isn’t easy - There are people out there who want—and will do just about anything—to get your private information. We know this statement may send a cold shiver down your back, but the only way to keep information completely private is to lock it away—whether it’s stored securely or just kept in your head.

Many employers now scan social media sites. If you’re posting views they wouldn’t appreciate—like talking about how much you hate your boss—then you might want to step away from the keyboard. Once information is out there, it’s like water: It finds a way to run its course toward freedom. Don’t let what you share today come back to haunt you tomorrow.

Social media sites can be a great way to stay connected to old friends and help you make new ones. Just keep your privacy shades drawn to the appropriate level.

Advertising vs. Public Relations: When To Use Each One

The application of public relations and the use of advertising are sometimes misunderstood, igniting a series of unanswered questions for companies needing to create awareness for themselves, says Mickie Kennedy, founder of eReleases.com.

When do you use public relations? Why should you advertise? The best answer on both topics is "It depends on what you're trying to accomplish."  Use public relations and advertising (and marketing) together as well as separately when the situation calls for it.

Still confused? Don't fret. You're in good company.

Message Control

A distinct difference between PR and advertising is their extent of message control. When, where, and how an advertisement runs is quite controllable. Ad space purchased in the right format (i.e. broadcast, radio, print, online, sky writing, floating barge) means one has inherent control over what messages are communicated.

Conversely, while the process of creating messages through public relations is controllable, what occurs after the message has left the "nest" is often uncontrollable. The most common uncontrollable factor is whether the media view your information as newsworthy.  In advertising there is no question whether your information will be publicized-if the check cleared, you're in.

We know what you're thinking. You want control of the message from beginning to end so you've decided that advertising is the way to go.  Have you thought about the current shelf life of an advertisement? What about implied endorsement? Costs?

Shelf Life: TV Commercials and the Press Release

Until recently, TV advertisements have had a shorter shelf life than a press release archived on the Internet.  For now this is probably still true, but watch out. New Web sites are coming online with nothing but commercial content that would make any ad executive smile.  Corporations are also posting their commercials on corporate Web sites to extend the shelf life of their ad dollars.

Obstacles to viewing archived commercials are many. The more common ones include slow Internet connections, lack of installed software for viewing, and unless there is an HTML description about the commercial for search engines to archive, add inability to find a commercial online to the list of obstacles. These barriers are coming down quickly as technology and computer training improve.

Archived press releases and news articles still rank high in terms of Internet longevity.  Search engines can locate information (even in PDF format for some) long after the hype of a press release has waned.  The major obstacle here is a person without access to the Internet.

Implied Endorsement

No matter how interesting an advertisement might be, it is recognized as a self-serving communication. The only implication here is that someone paid to have a message filtered directly to a consumer.  There is no third-party endorsement, no filter before it reaches you.

Public relations affords the credibility of indirect third-party endorsements.  This means you are not paying to get advertising placed, but a publication is freely giving space to a story about your company. When the press report about you it is called earned media; and such an endorsement is a powerful tool in shaping public opinion.

Consumers today are far more cynical than previous generations; with only a small percent saying they have a great deal of confidence in advertising messages. Anyone can buy visibility, however PR plays a critical role in sorting out the hype.

Costs

Advertising exposure is often proportional to the amount of money spent on the advertisement. Whether your ad sits on a billboard overlooking the highway or plays during prime time television, advertising will consume your budget faster than a well-positioned, well-written press release.

For small companies, public relations is the better method for direct and personal communication with a target audience.  For larger companies with a sufficient budget, advertising along with public relations may be the right combination for success.