Boomer Advertising: Proof That Advertising is "Dumb"

After 40 years of catering to younger consumers, advertisers and media executives are coming to a different realization: older people aren’t so bad, after all, Bill Carter and Tanzina Vega report for The New York Times. Marketers like Kellogg’s, Skechers and 5-Hour Energy drink are broadening their focus to those 55 and up, who were largely ignored in most of their media plans until recently. During next week’s upfront announcements, the annual preview of the fall television season, network executives are planning to introduce shows created to have broad appeal, including to older viewers, and the ad dollars they represent.

This amounts to a reversal in thinking that took hold during the 1960s, when advertisers first started aiming for baby boomers, the largest segment of the United States population. But the reasons for the shift are not just demographic, they are economic. As a result of the recent recession, unemployment rates for younger age groups have been far higher than those for older Americans. Financially, the disparity is similar. According to the Bureau of Labor Statistics, those people aged 45 to 54 and 55 to 64 had the highest median weekly earnings of any age segment in the United States. The older demographic has buying power and discretionary income to spend. Boomers know they’ll most likely live longer than their parents did, and they plan to enjoy it. They love to travel, they engage in various leisure activities and they want to be well and energetic. Many of these folks are ready to spend money in their “Golden Years” in order to feel young and vibrant.

This isn’t just a marketing issue; it’s a cultural and social issue as well. On the occasions that they are marketed to, the advertising is usually condescending. Rather than increasing their value and esteem, once past the age of 50 older Americans are depicted as stale and out-of-sync. That is not their self-image. For decades, television has been the most determined proselytizer on behalf of the premium value of reaching consumers aged 18 to 49. In the 1960s, ABC found itself hopelessly uncompetitive with CBS and NBC in what was then the standard ratings measurement, total households. So the network adopted a strategy to appeal to younger viewers with programs like “Batman,” “Shindig,” and “Mod Squad.”

The idea caught on, and even as the boomer generation grew older, advertisers continued to court younger viewers — first on the theory that they had not yet established brand loyalty, then because they were harder to reach than mature viewers who watched far more television. Since then, all advertising sales have been based on two main groups, those people aged 18 to 49, and those 25 to 54. Once viewers reached 55, they were considered all but valueless.

In the last decade, NBC has been a central force in pushing that view, as the home of youth-oriented hits like “Friends” and “The Office.” But Alan Wurtzel, the president of research for NBC Universal, initiated a study last year into a group he labeled “alpha boomers,” the leading edge of the baby boom generation, which is now turning 65. For companies to avoid shifting advertising and marketing attention toward older Americans is “a big mistake,” he said. “You risk not only growth, but at some point you risk your brand.”

Mature consumers also seem to be spending on categories not traditionally associated with older people. NBC’s study of those people 55 to 64 showed that they spent more than the average consumer on categories like home improvement, large appliances, casual dining and cosmetics.

They have also become heavy spenders on electronics and digital devices. The study also showed that members of the 55-to-64 age group were just as likely as those ages 18 to 34 to have high-definition televisions, digital video recorders and broadband service.

The median age for audiences for every broadcast network has moved upward since 2006. NBC has moved to 50.1, from 48.5; ABC increased to 52.3, from 47.4. Fox, always the youngest network, aged to 45.4, from 41.5. CBS began at 53 and is now at a median age of 56.

“American Idol,” once considered the hot show for young people, finished its first season 10 years ago with a median age of 32.1. This season, its median age is 47.2. ABC’s biggest hit, “Dancing with the Stars” has a large complement of 50-plus viewers.

Brent Bouchez, the founder of Agency Five-0, which caters to older consumers, said the biggest misconception about the group was that older Americans wanted to be younger. He cited the example of Ketel One, a vodka brand that he drank before it changed its advertising to aim for a younger audience. Mr. Bouchez said he stopped asking for the vodka at bars.

“I don’t want to look like the 53-year-old who’s trying to look 30,” he said.